We no longer support this web browser. Upgrade your browser for a better experience.

Motability Header 171024

Start your Motability
car search online

With help from our Motability experts who are still available to offer advice and support.

What is the Motability Scheme?

The Motability scheme at Vertu Motors helps you get mobile by exchanging part or all or your mobility allowance to lease a brand-new car, wheelchair accessible vehicle, scooter or powered wheelchair. The all-inclusive leasing package covers everything from tax and insurance, to servicing, MOT and repairs, as well as any specialist vehicle adaptions at no extra cost.

We offer a range of new Motability vehicles from industry leading manufacturers such as Audi, BMW, Honda, Volkswagen and Mercedes-Benz to name a few.

For more information, enquire online, give us a call or visit one of our dealerships to start your Motability journey with us today.

Why Buy a Motability Vehicle from Vertu Motors?

  • Our colleagues are Motability specialists
  • We provide award-winning Motability service
  • We offer nationwide delivery (*T&Cs apply) or collection from your local dealership
  • Our technicians are trained to manufacturer standards
  • From researching and buying, to servicing and aftersales... we're with you all the way

Frequently Asked Questions

What is the Motability Scheme and how does it work?

The Motability Scheme is designed for disabled people and offers them an affordable way to lease a new car. You exchange part or all of your mobility allowance to lease a car, with tax, insurance, servicing & MOTs, and breakdown cover included. If leasing your first electric vehicle, you may also be eligible for a free home charging point.

Who qualifies for the Motability Scheme?

If you receive the higher rate of one of the following disability allowances, you may be eligible to apply:

  • Personal Independence Payment (PIP)
  • Disability Living Allowance (DLA)
  • Adult Disability Payment (Scotland)
  • Child Disability Payment (Scotland)
  • War Pensioners� Mobility Supplement (WPMS)
  • Armed Forces Independence Payment (AFIP)

You must have at least 12 months remaining on your allowance to apply for the Scheme. You can find this out by contacting your allowance provider. If you have less than 12 months, you�ll need to wait for it to be renewed.

Which type of Motability vehicle suits me best?

This will depend on your specific needs and lifestyle. All vehicles on the Motability Scheme are carefully chosen to ensure they meet the needs of a range of customers.

If you�re unsure where to start, you can use Motability�s online tool to help determine which vehicle suits you best. You can also take a test drive at your local Vertu Motors dealership to get a feel for any vehicles you are interested in.

How much is the Motability allowance per week?

The Disability Living Allowance (DLA) is currently �75.75 per week at the higher rate, and �28.70 per week at the lower rate. If there are any changes to your allowance, you will be notified by your provider.

This is awarded to disabled people aged between 16 and the State Pension age. You can learn more about allowances by visiting the Motability website.

How much is the Motability payment?

The New Vehicle Payment provided through the Motability Scheme is �750. This can be used either partially or in full to lease a new car through the Scheme.

This includes the Advance Payment which you need to pay upfront for some vehicles. If using your New Vehicle Payment towards the Advance Payment, Motability can send this directly to the dealership on your behalf.

How do I pay for Motability?

First, decide whether you want to use some or all of your mobility allowance and choose your car. After collection, payments will be taken straight from your allowance provider. The only thing you�ll have to pay is the difference in the Advance Payment if you choose a vehicle above a certain price. If you choose a vehicle below a certain price, then you�ll receive the difference.

How do I apply and order a Motability car?

You can start applying for the Motability Scheme using your online account. Simply navigate to �New car application� and make sure your details are all correct. If you are new to the Scheme, you�ll need to create an account first.

Then, you can speak to a Motability dealer to help find your ideal vehicle, as well as any adaptations you may need.

How do I get my Motability vehicle?

If you�ve ordered a Motability car, you�ll collect it from your nearest dealership once it�s ready. For collection, you�ll need to bring:

  • Proof of identity � in the form of a UK passport or driving licence
  • The driving licence if another driver will be collecting your vehicle
  • The PIN sent to you from Motability, which you can view in your online account

Once you�ve checked over the vehicle and made sure you are happy, you can then start enjoying it for yourself. Delivery is also available for other Motability vehicles, and you can find out more on the Motability website.

Can you use a Motability car without the disabled person?

Motability emphasises that the vehicle should always be used for the benefit of the disabled person. Other than the disabled person themselves, only those on the named drivers list with a Certificate of Motor Insurance can use the vehicle.

Are Motability cars free?

Motability cars are paid for using either part or all of your mobility allowance. As for adaptations, some of these are offered free of charge, while others you will need to pay for depending on what it is.

What is the four-day rule for Motability?

The four-day rule refers to a guideline Motability set for dealerships to ensure a smoother process. Dealerships must provide a confirmed delivery date (CDD), and ensure all paperwork and checks are completed within four days of the CDD.

What happens after three years with a Motability car?

Motability leases usually last for three years, or five for wheelchair-accessible vehicles (WAVs). After this point, the car is usually returned and sold to a dealership. At the end of your lease, you can then:

  • Lease another vehicle
  • Request a lease extension if you need to keep your current vehicle for longer
  • Return your vehicle and receive your mobility allowance again

You can find more information about these options on the Motability website.

How many miles can I drive?

With a three-year Motability lease, you�ll be able to drive up to 60,000 miles. If you choose a five-year lease, you can expect a mileage limit of 100,000. If you exceed this limit, you will be charged 5p for each additional mile by Motability.

How much do you get back when you hand in your Motability car?

This will depend on your agreement. For a three-year lease, you will currently receive �250, while five-year leases will get �350. This is known as the Good Condition Payment and is awarded to customers who have taken good care of their Motability vehicles.

Can I buy my Motability car after three years?

Unfortunately, you cannot buy your Motability car at the end of a lease.

What is PIP in Motability?

PIP stands for Personal Independence Payment. It�s an allowance to help with the added costs of living for those with long-term health conditions or disabilities. If you receive the higher rate mobility part of PIP and have at least 12 months left of your allowance, you�ll be able to apply for the Motability Scheme.

What is the criteria for mobility on PIP?

To receive PIP, you�ll need to aged between 16 and the State Pension age. You�ll also need to have daily living or mobility needs due to an illness, disability, or mental health condition.

What is the Motability Scheme?

At Vertu Motors we are proud to support the Motability Scheme which offers affordable, worry-free motoring to help disabled people, their families, and carers become mobile.

The all-inclusive leasing package allows you to exchange all or part of your mobility allowance to lease a brand-new car, and covers the cost of servicing, repairs, tax, and insurance for up to three named drivers.

As part of one of the largest automotive retailer groups in the UK, we offer the largest Motability fleet on the UK mainland, and you can choose from a diverse range of Motability cars from industry leading manufacturers.

How does the Motability Scheme work?

Leasing a vehicle through the Motability Scheme is quick and easy. Check your eligibility for the Scheme, and start your search by browsing our range of Motability cars online or visiting your local Vertu Motors dealership.

You could be eligible to join the Motability Scheme if:

You receive one of the following mobility allowances and have at least 12 months' award length remaining.

You have a child aged three or over, you can also make a Motability application on their behalf if they are entitled to the Higher Mobility Component of DLA.

Funding type Weekly allowance Am I eligible?
Higher rate motability part of Personal Independence Payment (PIP) £71.00 Yes
Higher rate motability part of Disability Living Allowance (DLA) - you can only make a claim for DLA if you're claiming for a child under 16. £71.00 Yes
Armed Forces Independence Payment (AFIP) £71.00 Yes
War Pensioners' Mobility Supplement £79.25 Yes

What are the benefits of joining the Motability car Scheme?

The Motability Scheme lets you lease a brand-new car every three years, with servicing, repairs, tax, and insurance all taken care of so all you have to pay for is fuel.

As part of the scheme you will receive:

A brand-new car every three years

Servicing, repairs, tax and insurance for up to 3 named drivers

Tyre & Windscreen replacement cover

Full RAC Priority One breakdown cover

60,000 mile allowance over the three years

Facts

Facts

Parents or carers can also apply on behalf of a child aged 3 or above

Exchange all, or part of your mobility allowance to lease a brand new car from a huge choice of latest makes & models

One off Advance Payment options available for higher spec models

Just pay for your fuel - all other running costs are included

You get a brand new car every three years

Less than 10% of vehicles on the Scheme are adapted

To place an application you will need*

Award notice / letter of entitlement

Proof of address

Driving license / licenses

Grant letter if applicable

*Customer must have 12 months allowance remaining

Adapt your Motability car

The Motability Scheme offers around 500 vehicle adaptions to help make driving or travelling easier. Many of these can be fitted at no extra cost at the start of your lease and we can help you find the right adaption for your needs.

The future is electric

Many drivers are making the switch to electric, and the Motability Scheme makes it accessible to everyone. When you lease your first pure battery electric vehicle a home charge point can be installed at no extra cost.

Don't have access to off-road parking? Gain access to a network of over 8,000 nationwide charging points with the BP Pulse Polar Network or install a chargepoint at an approved drivers address.

Please note, you must contact and get approval from Motability for chargepoint installation at an approved drivers address.

Other great benefits when you join the Motability Scheme

Motability Scheme Online Account

The Motability Scheme Online Account gives you flexibility. You can manage your lease on the go and access your information - wherever you are.

Don't want to deal with cheques? When you use the Motability Scheme Online Account, you can save your bank details and receive any payments or refunds by bank transfer. Don't waste time waiting for your cheque payments to clear.

If you are an existing customer of the Motability Scheme without an appointee, you can also start your next application online. Simply update your personal details and allowance information before visiting a dealership, which then allows your Motability advisor to dedicate more time to helping you choose your next car.

Sign up for a Motability Scheme Online Account today.

New Vehicle Payment

The New Vehicle Payment from the Motability Scheme could mean you receive £750. This payment is particularly helpful in times of higher living costs and energy bills. It can assist you in maximising the benefits of your Motability car.

The £750 payment can be applied towards some or all of the Advance Payment of a new vehicle. The New Vehicle Payment enables greater flexibility when choosing your Motability car.

To be eligible for the New Vehicle Payment, you must be a New-to-Scheme customer who has placed an order or received a new vehicle before the end of 2023. Existing customers are also eligible, provided they have an active agreement as of December 31st, 2021.

Good Condition Bonus

When you return your vehicle at the end of your lease, you could be eligible for an up to £350 Good Condition Bonus, if it is still in good condition.

The amount you receive depends on the length of your lease, it's currently £250 for a three-year lease and £350 for a five-year lease. Motability will automatically send you the bonus if you are eligible. The fastest way to receive the New Vehicle Payment and Good Condition Bonus is by bank transfer via the Motability Scheme Online Account.

Please note: the Good Condition Bonus is subject to assessment.

Our Customer Stories

Helen's Story

Helen Robinson, a Motability customer since 1979, calls the Motability car she received through Bristol Street Motors a "lifeline". With her adapted Motability car, Helen can now get to work and social events without worry. It's not just the car though, as Helen says the personal touch, advice, and hard work of the Bristol Street Motors team means that she'll "never leave Bristol Street Motors" to look for a new Motability car.

Ready to get started?

Find a dealer Call now Make an enquiry

Frequently Asked Questions

What is the Motability Scheme and how does it work?

The Motability Scheme is designed for disabled people and offers them an affordable way to lease a new car. You exchange part or all of your mobility allowance to lease a car, with tax, insurance, servicing & MOTs, and breakdown cover included. If leasing your first electric vehicle, you may also be eligible for a free home charging point.

Who qualifies for the Motability Scheme?

If you receive the higher rate of one of the following disability allowances, you may be eligible to apply:

  • Personal Independence Payment (PIP)
  • Disability Living Allowance (DLA)
  • Adult Disability Payment (Scotland)
  • Child Disability Payment (Scotland)
  • War Pensioners’ Mobility Supplement (WPMS)
  • Armed Forces Independence Payment (AFIP)

You must have at least 12 months remaining on your allowance to apply for the Scheme. You can find this out by contacting your allowance provider. If you have less than 12 months, you’ll need to wait for it to be renewed.

Which type of Motability vehicle suits me best?

This will depend on your specific needs and lifestyle. All vehicles on the Motability Scheme are carefully chosen to ensure they meet the needs of a range of customers.

If you’re unsure where to start, you can use Motability’s online tool to help determine which vehicle suits you best. You can also take a test drive at your local Vertu Motors dealership to get a feel for any vehicles you are interested in.

How much is the Motability allowance per week?

The Disability Living Allowance (DLA) is currently £75.75 per week at the higher rate, and £28.70 per week at the lower rate. If there are any changes to your allowance, you will be notified by your provider.

This is awarded to disabled people aged between 16 and the State Pension age. You can learn more about allowances by visiting the Motability website.

How much is the Motability payment?

The New Vehicle Payment provided through the Motability Scheme is £750. This can be used either partially or in full to lease a new car through the Scheme.

This includes the Advance Payment which you need to pay upfront for some vehicles. If using your New Vehicle Payment towards the Advance Payment, Motability can send this directly to the dealership on your behalf.

How do I pay for Motability?

First, decide whether you want to use some or all of your mobility allowance and choose your car. After collection, payments will be taken straight from your allowance provider. The only thing you’ll have to pay is the difference in the Advance Payment if you choose a vehicle above a certain price. If you choose a vehicle below a certain price, then you’ll receive the difference.

How do I apply and order a Motability car?

You can start applying for the Motability Scheme using your online account. Simply navigate to ‘New car application’ and make sure your details are all correct. If you are new to the Scheme, you’ll need to create an account first.

Then, you can speak to a Motability dealer to help find your ideal vehicle, as well as any adaptations you may need.

How do I get my Motability vehicle?

If you’ve ordered a Motability car, you’ll collect it from your nearest dealership once it’s ready. For collection, you’ll need to bring:

  • Proof of identity – in the form of a UK passport or driving licence
  • The driving licence if another driver will be collecting your vehicle
  • The PIN sent to you from Motability, which you can view in your online account

Once you’ve checked over the vehicle and made sure you are happy, you can then start enjoying it for yourself. Delivery is also available for other Motability vehicles, and you can find out more on the Motability website.

Can you use a Motability car without the disabled person?

Motability emphasises that the vehicle should always be used for the benefit of the disabled person. Other than the disabled person themselves, only those on the named drivers list with a Certificate of Motor Insurance can use the vehicle.

Are Motability cars free?

Motability cars are paid for using either part or all of your mobility allowance. As for adaptations, some of these are offered free of charge, while others you will need to pay for depending on what it is.

What is the four-day rule for Motability?

The four-day rule refers to a guideline Motability set for dealerships to ensure a smoother process. Dealerships must provide a confirmed delivery date (CDD), and ensure all paperwork and checks are completed within four days of the CDD.

What happens after three years with a Motability car?

Motability leases usually last for three years, or five for wheelchair-accessible vehicles (WAVs). After this point, the car is usually returned and sold to a dealership. At the end of your lease, you can then:

  • Lease another vehicle
  • Request a lease extension if you need to keep your current vehicle for longer
  • Return your vehicle and receive your mobility allowance again

You can find more information about these options on the Motability website.

How many miles can I drive?

With a three-year Motability lease, you’ll be able to drive up to 60,000 miles. If you choose a five-year lease, you can expect a mileage limit of 100,000. If you exceed this limit, you will be charged 5p for each additional mile by Motability.

How much do you get back when you hand in your Motability car?

This will depend on your agreement. For a three-year lease, you will currently receive £250, while five-year leases will get £350. This is known as the Good Condition Payment and is awarded to customers who have taken good care of their Motability vehicles.

Can I buy my Motability car after three years?

Unfortunately, you cannot buy your Motability car at the end of a lease.

What is PIP in Motability?

PIP stands for Personal Independence Payment. It’s an allowance to help with the added costs of living for those with long-term health conditions or disabilities. If you receive the higher rate mobility part of PIP and have at least 12 months left of your allowance, you’ll be able to apply for the Motability Scheme.

What is the criteria for mobility on PIP?

To receive PIP, you’ll need to aged between 16 and the State Pension age. You’ll also need to have daily living or mobility needs due to an illness, disability, or mental health condition.

Motability guide

Get in touch

Our friendly team are here to help

Enquire

Please enter your full name
Contact telephone number must be entered
Email Address must be entered
House Name or Number must be entered
Post Code must be entered
Please Enter Your Comments

Please click here if you would like advance notice of offers and special events.

We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you.

By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you.

For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page).

* Denotes a Mandatory field.