How to Avoid Motability Scam Calls, Texts and Emails
Scammers are getting sneakier every day. It’s easy to feel overwhelmed when scam calls, emails and texts pop up, especially if they pretend to be from trusted sources, like Motability and Vertu. But don’t worry, we’ve got your back with some easy, straightforward tips to help you steer clear of these scams.
Check the details
Real messages from Motability and Vertu come with clear branding, professional language and proper contact details. If you notice any odd email addresses, phone numbers, or a general ‘off’ feel, trust your gut.
Scam messages will often rush you into action, using urgent language, unexpected requests and will often have mistakes in the grammar and spelling. If the message shows any of these show red flags for you, take a step back and contact us, using the official contact info on the Motability or the Vertu website.
Think before you click
Another handy tip: avoid clicking on any suspicious links. If you get an unexpected email or text, don’t tap on those links or download any attachments. Instead, open your browser and go straight to Motability’s or Vertu’s website. This way, you’re sure to land on the real deal rather than a dodgy look-a-like site designed to steal your information.
Your digital bodyguard
If you have a smartphone, you may already have some features on there to help. With a smartphone you can use in-built spam filters and call-blocking features to your advantage. These tools can help you weed out a lot of unwanted calls and messages before they even reach you.
Keep yourself in the know
Motability’s portal often shares updates and tips to help you stay ahead of the scammers by outing their latest tricks. Keeping up to date with this can arm you with the latest information on what to watch out for. Knowing you’re not alone and we are with you in this battle can make a big difference in staying calm and collected should you be targeted.
Received it? Report it
If you do get targeted, let Motability know immediately and, if necessary, the local authorities. Help protect future victims and catch the scammers.
In short, staying scam-free is all about staying informed, trusting your instincts and using the tools at your fingertips. With these simple tips, you can enjoy your Motability experience at Vertu without falling prey to scam calls, texts and emails. Stay safe and enjoy the Motability journey.
Motability at Vertu
Start your Motability journey here at Vertu. With dedicated Motability specialists and Motability Test Drives in our dealerships across the country, allow us to help you choose your perfect Motability vehicle.