Honda Awarded Feefo Platinum Trusted Service Award 2025
Using real customer reviews, this independent seal of approval recognises excellent customer service across the Honda retailer network.
Honda's Platinum Trusted Service Award comes off the back of three consecutive years at a Gold standard feedback level. Meaning Honda has collected at least 50 reviews with a Feefo service rating of between 4.5 and 5 between 1st January 2024 and 31st December 2024.
The awards recognise brands that receive exceptional feedback from their customers and are unique as acknowledgment comes from the analysis of genuine service users.
"Receiving a Platinum Trusted Service Award from Feefo means a great deal to us because it's based entirely on genuine customer feedback.” says Sarah Roseblade, Head of Customer at Honda Motor Europe (UK), recognising the authentic nature of the award.
“In today's challenging economic climate, we understand the importance of delivering exceptional value and service. This award validates our team's dedication to truly listening to our customers and meeting their needs. In 2025 and beyond, we remain committed to maintaining these high standards and continuing to put our customers first." She added, speaking on the difficult nature of the post-pandemic market.
Tony Wheble, CEO at Feefo, congratulated the Honda team, “During these economically challenging times, it's inspiring to see companies like Honda Motor Europe (UK) consistently going above and beyond for their customers.”
He added, “The Trusted Service Awards recognise businesses that don't just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year's winners sets a benchmark for customer service excellence.”