Frequently Asked Questions
What is the Motability Scheme and how does it work?
The Motability Scheme is designed for disabled people and offers them an affordable way to lease a new car. You exchange part or all of your mobility allowance to lease a car, with tax, insurance, servicing & MOTs, and breakdown cover included. If leasing your first electric vehicle, you may also be eligible for a free home charging point.
Who qualifies for the Motability Scheme?
If you receive the higher rate of one of the following disability allowances, you may be eligible to apply:
- Personal Independence Payment (PIP)
- Disability Living Allowance (DLA)
- Adult Disability Payment (Scotland)
- Child Disability Payment (Scotland)
- War Pensioners� Mobility Supplement (WPMS)
- Armed Forces Independence Payment (AFIP)
You must have at least 12 months remaining on your allowance to apply for the Scheme. You can find this out by contacting your allowance provider. If you have less than 12 months, you�ll need to wait for it to be renewed.
Which type of Motability vehicle suits me best?
This will depend on your specific needs and lifestyle. All vehicles on the Motability Scheme are carefully chosen to ensure they meet the needs of a range of customers.
If you�re unsure where to start, you can use Motability�s online tool to help determine which vehicle suits you best. You can also take a test drive at your local Vertu Motors dealership to get a feel for any vehicles you are interested in.
How much is the Motability allowance per week?
The Disability Living Allowance (DLA) is currently �75.75 per week at the higher rate, and �28.70 per week at the lower rate. If there are any changes to your allowance, you will be notified by your provider.
This is awarded to disabled people aged between 16 and the State Pension age. You can learn more about allowances by visiting the Motability website.
How much is the Motability payment?
The New Vehicle Payment provided through the Motability Scheme is �750. This can be used either partially or in full to lease a new car through the Scheme.
This includes the Advance Payment which you need to pay upfront for some vehicles. If using your New Vehicle Payment towards the Advance Payment, Motability can send this directly to the dealership on your behalf.
How do I pay for Motability?
First, decide whether you want to use some or all of your mobility allowance and choose your car. After collection, payments will be taken straight from your allowance provider. The only thing you�ll have to pay is the difference in the Advance Payment if you choose a vehicle above a certain price. If you choose a vehicle below a certain price, then you�ll receive the difference.
How do I apply and order a Motability car?
You can start applying for the Motability Scheme using your online account. Simply navigate to �New car application� and make sure your details are all correct. If you are new to the Scheme, you�ll need to create an account first.
Then, you can speak to a Motability dealer to help find your ideal vehicle, as well as any adaptations you may need.
How do I get my Motability vehicle?
If you�ve ordered a Motability car, you�ll collect it from your nearest dealership once it�s ready. For collection, you�ll need to bring:
- Proof of identity � in the form of a UK passport or driving licence
- The driving licence if another driver will be collecting your vehicle
- The PIN sent to you from Motability, which you can view in your online account
Once you�ve checked over the vehicle and made sure you are happy, you can then start enjoying it for yourself. Delivery is also available for other Motability vehicles, and you can find out more on the Motability website.
Can you use a Motability car without the disabled person?
Motability emphasises that the vehicle should always be used for the benefit of the disabled person. Other than the disabled person themselves, only those on the named drivers list with a Certificate of Motor Insurance can use the vehicle.
Are Motability cars free?
Motability cars are paid for using either part or all of your mobility allowance. As for adaptations, some of these are offered free of charge, while others you will need to pay for depending on what it is.
What is the four-day rule for Motability?
The four-day rule refers to a guideline Motability set for dealerships to ensure a smoother process. Dealerships must provide a confirmed delivery date (CDD), and ensure all paperwork and checks are completed within four days of the CDD.
What happens after three years with a Motability car?
Motability leases usually last for three years, or five for wheelchair-accessible vehicles (WAVs). After this point, the car is usually returned and sold to a dealership. At the end of your lease, you can then:
- Lease another vehicle
- Request a lease extension if you need to keep your current vehicle for longer
- Return your vehicle and receive your mobility allowance again
You can find more information about these options on the Motability website.
How many miles can I drive?
With a three-year Motability lease, you�ll be able to drive up to 60,000 miles. If you choose a five-year lease, you can expect a mileage limit of 100,000. If you exceed this limit, you will be charged 5p for each additional mile by Motability.
How much do you get back when you hand in your Motability car?
This will depend on your agreement. For a three-year lease, you will currently receive �250, while five-year leases will get �350. This is known as the Good Condition Payment and is awarded to customers who have taken good care of their Motability vehicles.
Can I buy my Motability car after three years?
Unfortunately, you cannot buy your Motability car at the end of a lease.
What is PIP in Motability?
PIP stands for Personal Independence Payment. It�s an allowance to help with the added costs of living for those with long-term health conditions or disabilities. If you receive the higher rate mobility part of PIP and have at least 12 months left of your allowance, you�ll be able to apply for the Motability Scheme.
What is the criteria for mobility on PIP?
To receive PIP, you�ll need to aged between 16 and the State Pension age. You�ll also need to have daily living or mobility needs due to an illness, disability, or mental health condition.