Ford Bolton

Having just bought my car I would like to say what a great experience it was from start to finish. The Sales Executive did a great job of helping me through all the paper work that was needed and putting up with me and my lack of tech knowhow at time. It's a big thank you to the Sales Executive and all the team.

We attended Bristol Street Ford Bolton to purchase a used car. The salesperson who helped us was found to be most helpful, friendly, knowledgeable and professional in their approach. They assisted us in choosing and purchasing a car which was ideal for our needs. We did not feel pressurised at anytime and they made the whole process stress free.

Highly satisfied with the service I received. I have recently purchased a Ford Kuga from Bristol Street Bolton dealership, the sales team as always, where brilliant. This is my third purchase in four years and without hesitation I contacted the Sales Executive, arranged an appointment, and came away with the Kuga. I can't thank them enough for the level of service they provide. On every occasion when I have picked a new car up I find them checking the vehicle to make sure it's presented perfectly. Also I would like to mention the Parts Advisor in the Parts Department who sorted some accessories out for the Kuga. They located all the parts I needed plus some additional installation parts that would be required. And the team at the service reception, it's not just dropping a car off for service, they do an excellent job of look after the car and having it ready when they say. Brilliant service, I'm impressed.

We collected a nearly new Kuga from Bolton branch last week. I had rung to talk about acquiring a nearly new car via Ford Direct and was put in touch with a Sales Executive who paid great attention as to what my requirements were. This was to be the first Ford I had bought for many years having been a Vauxhall fan in recent times buying vehicles sourced from Vauxhall Fleet Management. The Sales Executive duly got stuck into Ford Direct and found a superb Kuga Titanium X Edition AWD Auto. The Sales Executive obviously wanted to do their job and sell us a car, but they were never pushy and they are very easy to deal with, which is most important to us oldies. Despite numerous queries from me during the sales process and more up to when the car was promptly delivered, the Sales Executive dealt with them in a friendly manner giving well informed responses. The result was the car being exactly what we expected and an enjoyable experience to boot. The Sales Executive is a credit to BSM and deserves to do well. Thanks to all at BSM. David & Ann W

The sales executive and the General Manager at Bolton Ford were really helpful in getting me the car I wanted during the Covid-19 crisis. After sales issues dealt with satisfactorily too. Well pleased. Please pass on this message.