Customer Testimonials

Full marks to all the team involved in the recent service of my Passat Estate. I called into the dealership to enquire about servicing a couple of weeks before and was seen by the Service Manager. He was fantastic; friendly, courteous and very professional, I was very impressed with the exceptionally high levels of customer service. There's no doubt I will be coming back in the future and would whole heartedly recommend this dealership to any of my friends!

Great service as always for a good price. After service the car was clean outside, inside and even under bonnet. Top job

Exceptional service from everyone concerned. Car repair top quality. Very impressed. The guys who returned the car and also transported us home after we took the car in were very polite and helpful. The service we received was second to non. Thank you

Just wanted to say thank you for the courtesy car provided when my Beetle was having it's first service today. Such availability was very much appreciated. The car service was carried out most efficiently, everyone I spoke to was friendly & pleased to explain all the details of work carried out. All in all a most pleasant experience, I look forward to the next service visit!

The staff at Vertu Volkswagen Mansfield were good because they really paid attention to my requirements. Thanks to Vertu Volkswagen Mansfield.

I'd recommend Vertu Volkswagen Mansfield to a friend because the staff were very friendly and helpful.

Vertu Volkswagen Mansfield staff were good because they were friendly and gave an understand service.

My experience at Vertu Volkswagen Mansfield was memorable because sam knew his products very well and was very helpful.

I'd recommend Vertu Volkswagen Mansfield to anyone because of the service offered and the knowledge of the staff.

I must have appeared anxious and explained that I just wanted someone to look at my car before everyone went home at 5pm. He asked about the problem and when I explained, he reassured me he would look at my car immediately. He managed to get into the boot and although the cause of my difficulty isn't entirely clear, he explained how, should the problem arise again, I could get round it by releasing the manual catch from inside the car after folding down the rear seats. I don't know the technician's name but I'm sure you could track this down. I just want to say that his attitude to me was exemplary throughout and a great advert for VW's customer service. It is this sort of attitude that encourages loyalty from customers and I hope you will pass on my appreciation to the technician concerned as well as to those who dealt with me when I phoned in an agitated state.

i felt i had to tell you what a great time i had at Bristol Street Motors, from booking the car in for the MOT and service the service adviser was very helpful.
So all in all your team are GREAT.

I have always been pleased with the service from Vertu Volkswagen Nottingham South. My wife and i were very impressed by the service provided throughout.