Customer Testimonials

Excellent service from start to finish. Great advice from Wayne in sales - but not pushy. Would recommend and would buy from Derby again.

we recently purchased a Motability vehicle from your Ford Hamilton dealership. We would like to say that we received first class customer service from your Motability Specialist from the minute we walked into your showroom until we collected our car. May I also say that we had our car within two weeks and were kept informed in every stage of the process. I will be happy to come back as a customer and would also recommend Macklin Motors Ford to anyone. Thank You

I would just like to say I have just recently purchased my new Qashqai and would like to thank you for the professional way I was looked after. I am really pleased with the car and I will definitely recommend you to my friends and family.

Your salesman was extremely patience and achieved for me a deal that I was more then happy with. Throughout he kept me informed and understood the issues. I also received a fantastic repose from the reception staff. Thank you very much to all of you.

I went into your salesroom in Morpeth, to purchase a Ford Focus for myself. I was so impressed with the service that I received, I contacted my daughter immediately and by the end of the day we had bought 2 cars. A very Happy customer!

Just picked up my car today. I have bought many cars in my time and this has been the first from yourselves. From start to finish the service and deal were outstanding. The salesman, was superb. I will recommend this dealership to anyone buying a car and will be a return customer myself. Well done to all. A very happy customer.

I never expected to come away with a car let alone a lovely new one the next day, what excellent service. I really thought it would all be too much and I'd end up not changing the car but with your expertise you gave me the chance to do what I needed.

Went above a beyond to help get my vehicle fixed, while it was still in warranty, when the dealership I purchased the vehicle from were being difficult and obstructive. Thank you Litchfield for providing the service expected.

I would like to convey my highest praise for your sales executives dedication, knowledge and expertise which certainly enhances my regard for your dealership and recommendation to others.

Having had my car serviced by you recently. I was very impressed with the level of service provided by your team. My initial telephone call was greeting by a very pleasant,helpful and obliging member of staff, she arranged a date for the service at my convenience. Pick up and delivery service was 1st rate. On its return, my car had been washed and vacuumed for me which was a bonus. Thanks to all concerned for their efforts.

My service need was not a large one, however this did not deter them from giving excellent service. Your team are a credit to you, well done.

Having just bought a new car from the Nottingham dealership, I would like to put on record how everything
was handled first class. I've had several new cars over the years, this was by far the best managed sale and delivery.