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EXCELLENT SERVICE IN ALL DEPTS FROM BUYING THE CAR (USED) 2 YEARS AGO AND FOLLOWING SERVICES. KEEP UP THE GOOD WORK!
Overall I was very well looked after! From going in to look for a new car I had experienced a test drive and sorted everything out within a week which was fab! I cannot praise your sales executive highly enough, he made the whole purchasing experience very easy and pleasant, he was very informative and knowledgeable on the car and made my ultimate decision an easy one, I would definitely use the Cheltenham branch again. Top marks.
Excellent support and advice; very helpful - thank you!
I would like to say how brilliant Bristol Street Sunderland has been when it came to changing my car. They sorted out my adaption's and ensured that the change over ran smoothly. They even helped me when I had a minor problem with my new Vauxhall Agila. What a STAR your sales executive is. He is an asset to Bristol Street Motors and cannot thank him enough for all his help.
After our recent purchase at your dealership Mary & I just had to let you know how pleased we were with how that purchase was dealt with. This was undoubtedly due to your sales exec that arranged the purchase & part ex. His professionalism was outstanding. All details were clearly explained, ensuring that we fully understood the process. When he said he would contact us at a certain time & date, he did. In short, he made us feel comfortable with the whole proceedings. We travelled long distance for this purchase & it proved to be worth every mile travelled. The sales executive is credit to you his manager, & to the company itself. Our thanks & Regards
Recently had a service on my car (I've been a customer of BS Stoke for many years) and was impressed at the pre service call and after service call. Car also washed which I did not ask for; extremely pleased overall.
Just wanted to drop you a quick note and inform you on how pleased I am with your used sales team. I purchased a Ford Mondeo recently and I'm very impressed on how smooth the transaction was. Normally I dread the prospect of dealing with sales reps but on this occasion your sales team took me through the process without the normal stress and hassle you associate with buying a used car.
Without compromise Bristol Street dealt with all the minor faults and issues on the car without question. The sales executive bent over backwards (I know, difficult for him to do) to assist, provide good customer service and agreed to those little extras that make all the difference. Again not something you expect from a used car salesman!!! They are all an asset to your company.
Can I say how pleased I was with the way a member of your team made me feel welcome when I came to see him whilst renewing my Motability car (Citroen). He was very good in explaining all about the car and during my test drive nothing was any trouble for him. He was brilliant I was very happy with all that he did for me, thank you for a great service.