Customer Testimonials

We were welcomed by your Motability Specialist on our visit and made to feel very comfortable, our needs appeared to be important to him. He felt like an old friend before we came away. I would go to Bristol Street again. We were glad that we went back and very pleased to have chosen a Ford car.

I don't think there is anything that could have been done better. It was a pleasure dealing with Bristol Street. Thanks.

Your Motability Specialist is a top guy who does a good job very well. Thank you our S-Max and 150kg hoist is simply outstanding.

Salesman was excellent in explaining all finance options, getting the vehicle ready within 2 days for picking up. Controls all explained. The vehicle was handed over with a full tank of petrol. He also rang up a couple of days later to see if everything was OK. The registration documents were received the day after I picked up the vehicle. I asked for mud flaps to be fitted on the vehicle before pick up this was done. I would definitely recommend Bristol Street, Gloucester to friends and family when they are looking for vehicles. I am absolutely thrilled with my Ford Ka. Keep up the good work.

Just a short note to tell you how pleased I am with the attention I received from your Service Department at Bristol Street Motors Orpington Ford. Your Service Receptionist in particular has very much a 'can do', 'it will be done' approach and from my brief meeting with your Master Technician I am assuming a similar attitude is adopted in the Service Department as a whole.
From a customer point of view, it appears that you have a good team at Orpington Ford, Long may it continue.

Congratulations to your two salesmen on their 25 years. It is not often you hear of car salesmen being patted on the back for good service over the same number of years. The first time I bought a car from Bristol Street was in 1985 when I swapped my Viceroy since then my wife and I have bought many cars from your salesmen. The latest one is my Vectra last year which is the best of all the cars including the Viceroy. So, a customer of Bristol Street Motors 1985 - 2010 extremely well looked after for all those years.

My Wife and I have just purchased a new Peugeot 207 Estate from your Oxford Peugeot Dealership. Throughout the process your Sales Executive, provided us with exemplary service. they were professional, informative and maintained deadlines as well as keeping to verbal commitments. Their angers should appreciate their attributes and pass on our thanks.

I was very pleased with the treatment I received at Bristol Street Motors, Shirley.

I took my car in at 9am to the service department for attention to a mirror malfunction.

I received a call at 11.30 from the department to say the car was ready for collection. A fast, efficient courteous result without any fuss

I have just come back from your Honda branch at Mansfield were the overall service was very good from all staff. The reason why I am writing is mainly down to your Service department. In my opinion the service was exceptional - fantastic- brilliant , from the warm welcome to asking me whether I would like a drink on more than just one occasion, more importantly for getting my parts that I needed replacing passed through Honda, and asking for more detailed photo's from the mechanic, which I believe got the wheels replaced that were poor quality ...great stuff keep up the good work.

Just a quick line to say thank you for the excellent service you provided to my son when his alternator failed I contacted your service department and spoke to your service advisor, who very swiftly and efficiently priced the job booked it in had it repaired and returned to my son all within 24 hrs. My thanks and regards to the Service Team.

My wife and I have been extremely pleased with the manner in which we have treated by all of the staff of Dunfermline Ford with whom we have come in contact. Right from the outset you have, guided us through the�Motability procedure and, during the long wait for the S-Max kept us informed and advised throughout while attempting to obtain answers to my, sometimes rather fussy, technical queries with good grace and patience.�A credit to your company as is your Master Technician who provided most of the technical answers to my queries and Accident Repair who dealt promptly with a very minor paint defect in the new car.

I am delighted with the new car, which is a pleasure to drive, and my wife�finds�the seating position and ride quality to be very comfortable.

I am now on my fifth Honda, all purchased through the Grantham dealership, nothing is too much trouble for the Sales Team and I have always come away feeling satisfied with the service and purchase of my vehicles, an asset to your company.

After the sales comes the servicing of my vehicles which has been exemplary, nothing is too much trouble and again an asset to your company.

Recently I was unable to drive for six weeks due to health reasons and my 1st MoT was due, Grantham Honda arranged for my car to be picked up and it was returned to me later the same day. I have never found any fault with any of my servicing or repairs an the the Technicians that I have spoken to are polite and always willing to help with any queries.

It always feels a pleasure to walk in and everyone is pleasant and cheerful, everybody tries and succeeds in making your visit a pleasant one.

Finally I do a fair mileage each year and rely on car for work and it is satisfying to know I have Honda Grantham supporting me. Thank you for the last six years.